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| - Embarrassing. We go to Firehouse Subs every Sunday because it is on the way home from church, it is quick and easy and they have a great Sunday deal for families, for every adult combo meal (mine) I can buy up to two $1 kids meal which works out great for me and my two kids. We eat a good meal for less than $15 bucks, awesome for the budget. Anyway, they hired a new lady a couple months ago and she doesn't get it, it is like a fight every time and the manager or another co-worker has to tell her to honor the special, every Sunday. When she finally does enter in the deal she always looks at me in disgust, kind of a "really, you can't buy your kids a normal priced meal". It has been bad enough that my five year old has picked up on it and asked me if we have done something wrong. #1, no 18 year old kid has earned the right to belittle me, a customer, especially in front of my kids. #2, if you don't know how to run a cash register or know your company's deals then you probably should not be the face that the customers deal with, believe it or not... I used to be one of those customers that paid your paycheck, now we drive over 4 miles out of our way to eat at the one on Eastern. The embarrassing part, I am only one customer that's has spoken up, how many more just write the place off and never come back that don't say something?
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