I was honestly very satisfied with this place. I first went to Kay jewelry next door to see if they could help me with an issue with my watch and they were completely rude to me so I started walking around the mall and saw fast fix. I was approached by Chris Eles and he was able to help me with my issue and he was very knowledgeable of watches and was able to explain to me some of the functions both of my watches had! I left as a VERY satisfied customer! Definitely going back again for future repairs