In my search for a legitimate Chai Latte that embraces the spiciness of the traditional product, Lux has been my answer until I can find a better place. They make their Chai from scratch every morning and it is simply delightful. My other drink of choice here is their fresh squeezed lemonade which could be a hair cheaper but is simply delightful.
The people working here are great and now how to do their job well. Since I spend most of my time in Chicago I only get out here a couple of times a year and some recognize my face after a long absence and try to remember my name. Don't think they have ever gotten it right when they guess but the fact that they try and know I get an extra spicy chai is nothing short of impressive.
You will either love or hate the decor in here but personally I love it. Forget what the style is called but basically if it was 1970 and you wanted to design a futuristic place I think you'd get close to this. Always busy but I have never not been able to find a seat if I needed to stay for a bit.
All in all, this is my favorite cafe I have ever been to right now and I am confident you won't be disappointed. One thing I ask though is that you don't get your coffee "to go" when there is open seating. Bring a book and relax for a bit while you enjoy your drink in a "for here" cup with beautiful latte art on top.