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  • I have been to the shoe mill twice, and both times walked out not only with great shoes, but with exceptional customer service. I had surgery on my foot in October and had to completely revamp my shoe collection, as the flats/sandals with no support weren't an option for me anymore. I searched high and low at Dillard's, Nordstrom, Macy's, (and every other department store) to find shoes that I could wear and also that weren't hideous. I had very little luck and was feeling pretty defeated until I stumbled upon the Shoe Mill. I probably spent over an hour the first time I went, trying on various shoes to determine what would best suit my needs (and in styles I liked). The sales woman was incredibly patient, and had no problem continuing to bring me shoes until I found some I liked. I went back last week to search for a pair of flip flops/sandals that could support my feet through the summer and I was met again with the same wonderful customer service (from two different sales women). They never pressure you to buy anything, and they seem just as committed to you finding shoes that fit and that you like as you are. I am going back next week to get a pair of shoes that is coming in with their latest shipment and will definitely be back anytime I need good shoes. Note to prospective shoe buyers: Yes, the shoes are expensive, but when you're buying shoes that are well made and are meant to last, you can't expect to spend $20/pair. The Shoe Mill also has frequent shoe styles on sale, and the prices you pay are on par (if not cheaper) than other retailers for the brands you're getting.
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