I set up my reservations online using thier system for a Birthday celebration with my family. First I booked the group rate for the simulator, it was a good experience for the new shooters in our group. Lots of choices for different defence or target senarios. I followed the hour in the simulator with two lanes in thier VIP private enterance party area. This is the only way to go when shooting with two or more people. Lots of negative feed back on the Range Instuctors on this site, but I found all the staff to be knowledgeable and courteous. I guess you get what you give as far as respect goes. Anyway, Gena Wagoner set up our activities and I could not have been more impressed. Ask for Gena when you set up your events, we had such a great time we had to try a full auto H & K 45. I recomend if you have never fired a fully automatic select fire weapon you should come in and try one at C2.