I came across 3 employees not a single one was willing to help me. I asked to put a order in to go. One of them escorted me to the counter and told me to order with a server. I sat down and 4 minutes later, a manager type person asked if I've been helped, I said no. Then she gave me a menu and said let me give you one so a server knows you still need to order. 2 servers pass me up and takes an order from another patron who has been waiting a fraction of the time I have been. The last time I ordered their bfast skillet they were able to substitute bacon for sausage. They "can't" this time, meaning they have some sort of selective service. And maybe they are trying to get rid of old bacon. Everyone seemed to be over 30 so as much as I bag on the young ones, these oldies really had a vague idea of customer service.