This location is very poor. When we got in line there was an elderly couple in front of us. They had a hard time hearing the girl at the counter and she was not happy about it yelling back to them. When we got up to the front she started complaining to us about all of the elderly customers this location gets. My boyfriend ordered orange chicken with white rice and wanted to add an additional side of lettuce cups. She told him that this was not possible, but at every other pei wei it has never been a problem. We finally convinced her to ask another employee and they helped her add the side of lettuce. When our food came everything was good as usual but the lettuce wraps did not come. When my boyfriend went back to the counter to ask they tried to charge him for another side. At this point he just wanted to eat his food and gave up. Will not be back to this location. Sad because Dana park is such a nice little area.