I feel that this practice is a "pseudo" veterinary clinic but an outstanding used car lot. There is more up selling here and "this deal is only good today" tactics to be considered a bona fide clinic. The front office staff is rude and will lie in your face (opps, maybe I should say misleading) and at the drop of a hat. In fact, the only time they seem to crack a smile or say more than one word to you is when they're saying "now which credit card did you want to use today". Fool me once shame on you, fool me twice shame on me!! I'm done with this place