I've been eating at Capriotti's for over 25 years and love this place. However the store on Decatur and Blue Diamond needs help. I was at this store again today 9/12/2017 and I can tell the employees were trying hard to make everyone happy but the restaurant is in serious trouble. Customers asking for refunds leaving upset. I will still eat at Capriotti's but at another store. This one doesn't have a clue what they're doing.