I won't be ordering food from this establishment- I received a $5 coupon in the mail for the new scottsdale location which is close to my house so I called at 4pm to order chow me in for pick up/ Alex who answered the phone asked to place me on a brief hold, that hold turned into 7mjnutes where I could hear him and his conversation to other employees. I finally hung up and tried calling back 3x, no one answered. After the 4th call back and waiting another 3minutes to place my single order of chow mein after I told him my order was complete he says okay it will be ready in 40 minutes... 40 minutes for 1 item?!!! Little did he understand I was sitting in the parking lot and there was no one inside- smh