I must admit at first I was pleased with my dress shirts. But that ended with the first sign of a problem. I took a skirt for my wife to be cleaned. It came back with the hem completely pulled out. I went back and I was told that "Hems Fall Out Sometimes". She said she would take care of it. So when going back to pick up the evening employee says that will be $15. I am told to the speak to the manager if I don't like it. Well it went downhill from there. She said that "Hems Fall Out Sometimes" and the charge stands. I am fair minded and offered to split the difference. NOPE!!! I am stunned that the owner/manager would let an established customer leave over$7.50. Glad I know now over a skirt instead of a $500 business suit. I am out and will NEVER EVER do business there again. In a crisis, that is how you know truly how someone does business.