| rev:text
| - I came here with 3 other friends on Thursday December 21 in the evening at around 8.
The first thing that I noticed were the earth toned interior with wood accents and edison lights which gave the space a very warm and welcoming feel the place especially in the cold weather. I dig it.
I also noticed that for some reason the table we were seated at was composed of two tables with one of them being about half an inch higher than the other one with a significant wobble. Kind of annoying and could have been easily fixed by exchanging with one from a 2 person booth but I'm not going to base this review on that.
Anyway, we were starving and quickly ordered boneless green onion chicken, soy garlic chicken, and original. The waitress may have forgotten to ask us if we wanted drinks at this point because we had to hunt her down later in the night as ask her for water. Food came out promptly it was finger lickin' good as always...and that's about when service from the servers ended. The food and ambiance are the only reasons this isn't a one star review.
For the rest of the night we got absolutely zero attention. Not even once did our waitress come around and ask us how the food was or if we needed anything else. We had to flag down a waitress to get some water and we got one jug which was never refilled for the rest of the night.
The whole time these two waitresses would be hiding behind the cashier barricade chit-chatting instead of keeping watch on the dining room. The layout of the place is linear so one could quickly glance around from time to time and see if any patrons need anything but apparently taking care of customers was not on the menu tonight.
My thirsty ass needed some water yo. Now it seems like the simple solution would be to flag down these lazy waitresses every time I needed something but on principle I should not have to do such a thing as I would like to think I'm in a restaurant dining room and not a food court.
Considering the dining room is about 10 meters end to end with a maximum of about 40 patrons it seems mind boggling that the waitresses can't walk from one end to the other and check on their 20 patrons every 10 mins or so and refill waters. It takes a special kind of stupid to fail at such a simple task.
Later on in the night we had to flag down the waitress for another order and then once again for the bill. The waitress never even asked us if we wanted separate or on the the same bill and had to redo it. Then after giving us the bill she never told us we had to pay at the front so we sat around for a while. HOW HARD IS IT TO SAY 6 WORDS? I never knew my meal came with a side of puzzles that I needed to solve in order to pay and leave.
So after receiving abysmal, piss-poor, almost non-existent service I think to myself you know what? I ain't tipping. I get better service at Mcdonald's for god sake. I pay and my waitress has the audacity to tell me "You know tip isn't included in the bill right?" GIRL WHAT PLANET DO YOU THINK I COME FROM? If anything yo dumbass should take the hint.
Now I can be a very generous tipper but a tip is by no means mandatory especially when you put no effort into your job. If you go above and beyond and do an exemplary job I will pay you an excellent tip. However, if you do the bare minimum and that includes speaking words to your patrons, you deserve only what your employer is paying you.
How do you expect a tip for asking me like 1 question throughout the night and walking 5 meters from the kitchen to my table? That level of service is pathetic. I could do that too and more efficiently as my legs are longer.
Let me introduce you to a mind blowing concept. As a server, you go around and ask people a few minutes after serving their food and asking if everything is alright and if they need anything and then walk around every in a while refilling waters and just making sure everyone gets what they need. Boom you all get a decent tip from all the satisfied customers. I know, it's a radical idea. I'm fairly certain the owners aren't paying you to stand around and talk to your coworker all night.
Overall, my night out with my friends was pretty good but lack of service certainly detracted from the experience.
It seems that poor service is a common issue here according to other reviews. It probably would be of great benefit to the business if the owners got rid of the lazy, money-grubbing, airheaded, poor excuses for waitresses who think they can get by looking pretty instead of actually doing their jobs that we got tonight. Whatever we got tonight was similar to service from a fast food restaurant except the servers had the nerve to ask for a tip.
I wouldn't mind coming back here again for the food but then again I might not come back due to the non-existent service.
Also the washrooms are scary yo. The towel dispenser is hanging sideways, there's no mirror and graffiti in it's place. I've been to cleaner gas station washrooms.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)