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  • Food is very good for most of the part, but for whatever reason seems slightly less in quality compared to the Parma restaurant. My complaint isn't about the food but the service actually. They have not accepted gift cards that I bought directly from the restaurant (really don't understand that one) and have messed up our order and refused to acknowledge or fix it on multiple occasions. Like I said, the food is fine, maybe not as good as the other one in Parma, but I would travel an extra twenty minutes to the Parma location just for the service alone. That type of service I find there to be unacceptable and very unwelcoming for customers. I will not be going back to this location and be going to Parma one exclusively.
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