They get a two for being open crazy early (5:00am) when I need breakfast on the way to work.
But at that hour the staff always has music to their taste playing loud enough in the house to be heard on the back. The woman at the counter screamed three greetings to me as I approached the counter, none of which I could hear over the pop song on loudspeaker. Had to yell my order to be understood. Then had to wait getting a headache from the loud music while the counter help screeched three times for a cashier as she threw my order together so sloppily it was totally unappealing. Not a pleasant experience at all.