Ok unfortunately this was the worst experience ever! My car is a 2017 so you would think it was a easy job nothing major to do right? WRONG! I paid for the platinum plus and additional 5 for the suv well my rugs were not vacuumed. I went to talk to the owner and he yelled at me and told me to ask for my rugs to be vacuumed again! I shouldn't have to ask for a service I am paying for! I will never return and just want everyone to know about the poor customer service and actual service!
I feel as the owner of the business you should know how to treat your customers and staff properly. I come to you as the owner to discuss with your staff a solution to the problem, not yell at the customer who brings the problem to your attention.