Full disclosure. I have never boarded with Diane, she is a good friend. However, I recommended her to a work colleague. This guy is an Engineer. If you know Engineers you know how particular they can be. He talked to Diane on the phone in great detail and then went to see the facilities and met Diane in person. He felt comfortable enough to leave his dog there and was very happy with the service. He has used her several times since and will have no hesitation leaving his dog there in the future. Let me just tell you, if he is impressed it is with good reason. Diane is wonderful person. I have seen her around horses and mules and dogs. She really cares for animals. She makes sure her doggie boarders get more of a home away from home experience. The dogs have a great time hangin' out at the 'farm'.