I read the reviews on yelp and looked forward to having my carpet cleaned. While the carpet cleaning was nice I was surprised I did not have to pay at the time of cleaning. I was advised by the rep I would be billed. I had stairs and my family room cleaned. I did not have furniture moved. I was very surprised when I received the bill and was charged for 3 rooms instead of 1 room and stairs. I questioned the bill and was told my family room was bigger than 300 square feet and therefore, I would be charged for 2 rooms. I informed them that at no time did the rep advised me of this even upon leaving. I also stated none of the furniture was moved and the space to clean was small. I have had that room cleaned numerous times and no one ever charged me for 2 rooms. They refused to adjust the bill and instead of charging me the quoted 90.00, they charged me 135.00. Anyone using this company needs to be aware they need to question the Rep before they clean as they may get overcharged. I will not use this company again.