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  • Eli did work for my Mother and the whole experience was very frustrating and she was horribly overcharged. He was there to install some plumbing fixtures which did go okay but, he tossed in the trash a part that is needed to do adjustments. He installed two toilets and neither one of them are level which we had to point out to him. He then explained why they were off and what would of been needed to make them level but, only after we pointed this out to him after he installed them. You would think He would of done that before they were installed. He was to paint a small bathroom. My Mom indicated to him that she couldn't get a paint colored matched at Home Depot but, he said he would have it matched. I don't understand why he thought the result of the paint would be different and she ended up with a pink bathroom as a result even after we told him to stop. Both Eli and his un-experienced assistant (his words, not mine) said it would look different when it dried but, it did not. The other problem with the paint was he didn't take the time to fix a bubbled ceiling and painted over it. When we pointed this out after the bathroom had been painted he did attempt to fix but, discovered there was a current leak, not an old one like we had thought. If he would of done this prior to the paint job we wouldn't have to repaint the whole bathroom again now after the Plumber fixed the leak. Last, he tiled this small bathroom and it was so bad of a job with tile and cuts being crooked it look as if a two year had done it. He ruined the walls that now have to be repaired because he put cut tile as baseboards and then put grout on top which looked horrible and on the newly painted walls. They pieces were all uneven too. Now he did send out his tile person a week later to rip up and fix and it now looks awesome. Since the first tile was not available anymore we went out and purchased a different smaller tile and the Man he sent was very knowledgeable and laid out patterns to be approved prior to install, used spacers like he was suppose too and made clean cuts. Eli never did any of this. Eli never even called to make sure my Mom was happy with the tile she had to call him. Needless to say we bought the tile both times and ripped up the original tile too. Eli charged her $465 to do 30 sq ft. where as competitive pricing with real tile companies would of been have of that. Plus, they didn't clean the tile the first time when they laid and my 78 year old mother had too. They have only offered to compensate my Mom back $80 - unbelievable. The paint job should be reimbursed and the tile should be reimbursed as well as the rate on laying the tile. Now we have to hire somebody to come out and finish what they started.
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