I stayed here for 3 nights while on business. Every staff member I encountered was so friendly and professional. The room was excellently decorated and that bed really is heavenly! I ordered room service twice, a burger for dinner which was outstanding and an omelette for breakfast which was also amazing!! My food never took longer than 20 minutes and arrived hot and fresh! Natalie at the front desk even called me to ask how my breakfast was! Very glad my company choose the Westin for our function. I am very impressed with this hotel.