I've come here a few times with my kids. Today I treated my son to gelato, he was so excited. The woman serving us couldn't even muster up a hi, a smile, thanks, have a nice day etc. She was exceptionally miserable. She wasn't knowledgeable when I inquired about ingredients either. Also quite odd that you have to pay first. Overall, the gelato is decent, the value for money isn't great, the service leaves a lot to be desired.