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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-03-01 00:00:00 (xsd:dateTime)
itemReviewed	Nail Haven
http://www.openvoc.eu/poi#funnyReviews	21 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	16 (xsd:int)
rev:text	Buyer Beware If I could give negative stars I would...where do I begin... My first atttempt to make contact with this salon to schedule an appointment should have been my first clue as to what I could expect. There was no answer during the posted business hours. I then drove to the salon where I encountered unlocked doors but no one inside. I then went next door to the massage place and asked about getting an appointment. The receptionist took my name and phone number and assured me that someone would call me. No one called me. I then called and scheduled an appointment. I specifically stated that I wanted a full set of nails and a pedicure and asked how long of an appointment was needed and assured before I hung up that these services would be performed. I showed up on time for my appointment. I mentioned that I had an engagement that evening and what time I needed to be finisheed in order to go home, change and arrive at my destination for the evening. It took 2 hours to get my nails done...this was a back fill as I had nails on at the time. Upon finishing my nails I was asked to choose a color for my pedicure. I had to again state that I had to leave as I had an engagement that I needed to be at so left after having just one of two services performed. Approx 6 days later, Lana the owner (who did my naild) returned my original phone call asking me what type of appointment I was interested in scheduling. I had to advise her that I was just there and that she did my nails for me. Talk about awkward. I returned 4 weeks later for a fill and was scheduled with a new employee as Lana was not available. I agreed and was seen by V or Voe... I was pleased with the fill in service he provided. He made a point of asking what I preferred and if I was comfortable during my appointment. I returned 4 weeks later, having made an appointment for a back fill along with a pedicure. I asked about the length of the appointment needed in order to get a back fill and a pedi as I was leaving for vacation. I was assured that 3 hrs was plenty of time. I advised V of what I wanted and he proceeded to begin. He was not familiar with the product I chose, seashell and colored gel. He mentioned multiple times that at is other places of employment he performed this procedure using different techniques but since he was here he had to go by the way Lana wanted. It took 3 hours just to complete my backfill. I also wanted a thin line of glitter placed between the seashell product and the pink acrylic used on my nail bed. He applied silver paint. By this time I was late and needed to leave as I had dinner plans. My nails were very very thin and looked horrible but I was leaving the following day for vacation and did not have time to go back in. I then called the salon and left a message for Lana to call me so I could talke to her. She never called me back so I called again the following week. I gave specific details to the lady who answered the phone including my name, number and the tech who performed my services. Again, no call back from Lana. My nails were very very thin and after 3 weeks, I had a total of 4 broken nails. I had never had this issue before. I do not advise anyone to have services performed here at this salon. The salon looks nice but the services offered and provided are greatly lacking than those offered by nearby salons. Customer service and satisfaction are non existant and one would be wasting their time and money by soliciting services by anyone hete at this salon.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	diane

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