I've been coming to this location for years now. I've not once had a negative experience with any of the staff. I may not get a call back immediately on blood results or medication, but that's understandable with how busy they may get. I usually call them before they call me anyways so that doesn't matter. John and Sara are amazing, they sit and listen and really want to help. Both are awesome and I feel completely comfortable every time. As an educator, I'm ALWAYS sick, and they always get me in. Good place and good doctors :-)