I took my 78 year old father here after he fell and hurt his arm. The wait was about 2 hours to get in (the entire visit was 3.5 hrs), but the admitting nurse and Dr. P Hansen were very caring and professional. There were no broken bones. When I called back several days later to get a CD of the films, Roger in X-ray was very helpful in explaining how to get them and actually completed most of the form.
The waiting was a pain, but the staff were all professional, caring, and helpful - this is the basis for the 4 star review.