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| - I go here because it's close. I get the monthly pass and i go multiple times per week. It really seems that the quality has seriously been going down hill since the 7 or 8 months I have been coming here.
My car is always dirty when they are "done". The service is lacking and the guys there are just not great to deal with. Guillermo is great, but that is really about it. He will actually remedy a complaint that you have, all the other guys pretty much give the attitude that they don't care. Time for new help, Cobblestone.
I took my truck here after a little playing in the mud and the very first thing the guy says at the window "your gunna have to pay for the extra mud package if you want all that off". WTF? What is the point of a car wash? These guys are so into up-selling and hustling for a few extra bucks that it is embarrassing. Are you serious? A mud package? You're telling me right off the bat that I need to pay extra for you guys to just do a good job? Or they want to sell you on a quick hand wax, which is a guy spraying Meguire's quick detail on your car and rubbing it off; very poorly I might add.
I know that the job that these guys have is not easy, but damn, it's your job, not mine. These photos are after going to the car wash 2 days in a row and getting the "$30" car wash. It is terrible, not to mention that they are scratching the fuck out of my clear coat because there is still obvious dirt, everywhere. I did this intentionally so that everyone could see how badly they do. But if I were to pay the extra $$ for the "mud package", would there really have been a difference? Because I got the hand wax before, and there was still dirt on my car.
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