Worst experience EVER! Between home and business, we have 7 vehicles, so I was excited when this car wash opened so close to work. I had them do an economy wash a couple of times and they did an average job. Both times I was pressured to upgrade... but I didn't.
On the third time, I was on my way to an appointment with a client and my card had just been on vacation, so it was pretty dirty on the inside. Like an idiot... I let them pressure me into the $32.95 upgrade this time. The outside of the car was just average and the inside of the car was absolutely terrible. It looks like all they did was barely vacuum the mats. Console, dash, everything looked untouched. I didn't have time to have it fixed, so just lived with it. Here's the sad part... I was the only car there and they had about 5 guys all working on it... so I expected it would turn out great.
I didn't want to give them a negative review, so I emailed the company to tell them of my experience. Their response was to have the manager of the location call me and offer to re-do the wash. That would have been great if there wasn't all kinds of attitude behind the offer. I will keep driving the extra few minutes to get treated more fairly.
An upgrade should never look like a downgrade. If you choose to use this car wash... stick with the basic wash!