Buyers beware! As of Vietnam Veteran , and as a veteran owned company, I hired artistic to Install a security screen door. When the door was installed the representative from Artistic suggested a security screen window as a extra added protection. Soon After the security window screen was installed was installed I received notification from my HOA that window bars were not allowed . My wife called Artistic to ask what it would cost to remove the bars and just leave the screen. She was told that the manager
(David) was not available but he would return the call the next morning. Of course we received no response from Artistic . Again my my called and finally was able to speak with David who was rude and not considering of our situation. David's response was it would cost us $600,for them to modify the window in spite of us paying over $1,000 for both. When my wife questioned the cost he said he had to pay for his labor. The window is only
5ft.x2ft. Terrible Customer Service!