| rev:text
| - We bought a new house in Southern Highlands for my parents-in-law and needed the locks changed. I had originally called Master Lock & Security the day before and after waiting 2 hours, the technician never showed up. It was getting dark and the electricity was shut off in the house so my husband told them he was cancelling the appointment for the day. They had the guts to ask to schedule another appointment and my husband flatly refused. Master Lock & Security had 114 reviews and a 5 star rating on Yelp. I don't know if it was a mishap with the technician or the reviews were fake. So I decided to look for another Locksmith company.
I found Top Master Locksmith on Google and they had 61 excellent reviews and it was the closest one to my house. Most of the Locksmiths were in North Las Vegas. I set the appointment at noon the next day and asked the dispatcher to have the technician notify me half an hour before he was one his way to the new house. The technician called me three times at 11:58am, but for some reason, my cell phone did not ring. He texted me also, but I didn't see the message till 12:40pm. I called Top Master Locksmith about my error and they were still able to get the technician to come. They said he would be there in 15 minutes, so I went over to the new house (which is 5 minutes away from me). Jonathan, the tech, showed up at 1:25pm. He was very friendly and even petted my dog, who was barking at him rather menacingly.
I showed him the locks that needed to be changed and he set to work right away. He asked me how many keys I wanted and I said 3 and he gave me 4. I tried to tip Jonathan $10, but he refused the tip, asking me to write a review on Google instead. The price was different than was quoted from the dispatcher. I miscalculated 2 locks that needed to be changed, but it was actually 3. Overall, it costs $45 for the technician to come out and $25 per lock to re-key (change the cylinder). Since the price was actually more than I anticipated, Jonathan took off about $10 for the tax and reminded me to write a review.
I recommend using these guys to get your locks replaced. Jonathan was professional and congenial. The only reason I deducted a star was because the dispatcher said that the tech would show up in 15 minutes, instead with checking to see where he was before giving me a time. She also quoted me the final price at $75 (for two locks); it was originally $95 minus a $10 discount when I complained it was too expensive, minus $10 for writing a review. Otherwise, the work was stellar.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)