When dealing with an insurance agent, it is great to be satisfied. Shar Roos goes above and beyond to make sure you are "MORE" THAN SATISFIED. Her attention to detail and incredible follow-up amazed us. She welcomed my wife and I to her family and that is exactly how we feel. We are proud to be a part of it. Thank you Shar Roos for providing us with the incredible confidence that we made the correct and a great choice for an insurance agent.