Place is great. The location is kinda a pain in the butt, but its worth it for the service that they provide. My two labs were here for about 10 days so I needed a place where they would be happy and not try to hang themselves with a tug toy. Sidenote my dogs run the place, they sleep on the bed, nap on the couch and are never put in cages. That said, just like home was the perfect find. The webcams allowed me to watch them whenever I wanted, and see that they were always taken care of. The team truly cares about the dogs and you could tell, my dog recognizes the staff and actually gets excited. How often can you say that about a dog boarding place? The only downside is that my two, inseparable, trail me everywhere dogs didn't look excited to see me. I imagine they would live there if they could. Don't hesitate to take your pets here, they're in good hands.