WE visited here for the first time yesterday. Just loved it. Great view. Great food (had the salmon entree). It was delicious and good size portions. They even took extra care to be sure my meal was not placed next to shell fish in the kitchen. I mentioned it to the waitress that I was allergic to shell fish and she and the kitchen made sure I was safe. It is a great place. Our service was great......view was great, food was great. Not sure why others had bad experiences....ours was a great one.