I made an appointment with Wardlows carpet cleaning and they were so helpful to answer all my questions. It was nice to actually have a "person" answer the phone and get the appointment right away. I had my carpets cleaned today by Eric. He was very professional and explained everything clearly and listened to my concerns. My carpets look great and I would recommend this company to my friends. It's nice to have a good experience from the first phone call to the completion of the job!