About: http://data.yelp.com/Review/id/CQ2GMUKSYtJ5u2M2qqt1Aw

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About: http://data.yelp.com/Review/id/CQ2GMUKSYtJ5u2M2qqt1Aw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-10-27 00:00:00 (xsd:dateTime)
itemReviewed	Angry Crab Shack
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Most HORRIBLE dining experience ever!!! Dined here for a birthday on Sept 26th with a party of 8 and our server John K. messed up consistently throughout the meal. From MULTIPLE INCORRECT orders/reorders, after consuming all the food we had to ask to get the table cleared (He only cleared it for the individual that asked when the entire table was clearly finished with their meal), Had to request a dessert menu which he brought only 1, Requested a surprise birthday cake & informed him to ask the birthday boy's girlfriend to pick a flavor and he directly asks the birthday boy instead, incorrect checks-incorrect split checks, over charges, and extensive wait to get our credit cards returned back to the table. Emailed Angry Crab when I got home about this experience & Autumn replied with an apologetic email and an invite back to the restaurant and stated that she would send a $100 gift card. It's been almost a MONTH and I still haven't received the gift card. I even sent out an email inquiring about the gift card & she stated that it was covered under paperwork and was sent the day she replied which was two weeks ago. This was absolutely a terrible experience!!! Especially the over charge of $400!!!! This reflects poorly on the management staff, they need to train/coach their servers. Autumn needs to work on her follow through of customer issues. Apparently it's not important to her which is quite astonishing. Being in an upper management position myself, I can say that any gift card, coupon, refund issues I've personally dealt with immediately to drive the customer loyalty.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Kris

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