They don't honor warranty on cases. I paid more and bought from the store because they promised if anything happened to the phone case that they would replace within a year. The plastic lining on my case while putting it on the phone so I tried to return. They absolutely refused and said that they will only take back if it's a manufacture defect. I guess plastic that breaks while putting on the phone doesn't count. It's one thing if they don't take them back, but don't lie about the policy just to make a cheap sale.