I have been coming here for well over 25 years for the crab legs. While they are always great. Tonight was the first time I've ever had horrendous service. The assistant manager on duty never did cone back to the table after she assured me she'd be right back. Dinner took almost 3 hrs for 2 people. Each time I needed a refill on my drink I had to flag someone down. While I understand they were short staffed the restaurant was not that busy to warrant the lack of concern or service.
The woman assistant manager couldn't be bothered with complaints. Numerous people were complaining and waited 15 minutes to be seated when the restaurant was not full.