| rev:text
| - This review is long overdue. I went to this dental practice in 2012 after not having been to a dentist in 2 years. I had never been to a dentist in Madison, and lots of people went there, so it should be fine, right?
Um, no.
My first impression upon walking in was that it was like a cattle call. Lots of people in the waiting room and it was totally impersonal. I had my cleaning and x-rays done by a kind hygienist. They found a few cavities, which is no big deal to me because I've had several in my lifetime. I got the "stop drinking soda" lecture, but they did not offer me any other advice on how to avoid cavities in the future. Okay, they're busy, I get it.
However, my big problem started when they filled my cavities. First, the dentist told me one of my teeth had a very superficial cavity and he could easily do it without Novocaine. I politely declined that suggestion, saying I'd prefer to have Novocaine as I had a bad experience in the past with a tooth not numbing enough, and I get very anxious when I have fillings done. Instead of listening to me, he pushed the no Novocaine thing. I finally felt like I had to agree with him, so I said ok. Then his instructions? "Whatever you do, don't jump". Great, that makes me feel really confident in this. Well, needless to say it took less than a second for the pain to be too much to bear, so I made him give me Novocaine. He was not happy with me, but you know what? It's my mouth, my filling, let me have the numbing medicine!
This wasn't even the worst part - a day after I had the aforementioned cavity filled, I noticed I had pain when I bit down on hard things. That pain persisted, so I went back in. I told them that it was sensitive to pressure only, nothing else. They had a hygienist do a 30-second test to make sure I was telling the truth (I was), and I got charged $90 for that 30-second test. Then, the dentist tells me that the filling looks good and to take an ungodly amount of ibuprofen for 3 weeks to let the "swelling go down". Seriously? Swelling in my tooth? I've had countless cavities filled in my life, and I've never had this problem. Then he said that if the ibuprofen didn't work, I'd probably need a root canal.
Um, no. That made me switch dentists. No root canal if I can help it, thanks. Also, I feel like you're an idiot. And guess what? My new dentist took that filling out and found that THERE WAS STILL CAVITY UNDERNEATH IT. She properly took care of it and I've had no pain since. My new dentist (and her entire staff) knows me personally and is awesome all the way around. She's given me a prescription toothpaste to help prevent cavities and so far, so good! Yay prevention!
If I could give Dental Health Associates 0 stars, I would.
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