Ill start off by saying i have been to gen in L.A. This particular location is relatively less than a year old. So this review could change upon my next visit.
I went here with my girl to get the Hawaiian steak the LA locations have, unfortunately they did not have it at this location. Bummer but still hungry so lets go
Food 3/5
I had high expectation, unfortunately they were barely met. Quality was good especially on the marinated items but they did not come to par from the LA Locations. I would say the barely exceed the quality of tofu hut. Which for 5$ less i would definitely go to tofu hut.
Service 3.5/5 ......
This part is tricky, The waiters and staff were very friendly. Except we sat next to this couple and as they were paying out the host was making small talk and ASKED them if they knew what yelp was and asked them to write a good review with their servers name. Because they were having a competition. Well that definitely knocked me back. Em not opposed to the competition because that is good motivation for the team. BUT ASKING someone to write a good review and shout out the server. Very unprofessional. Had i not overheard this it would be a 5/5.
Store: 5/5
Brand new location clean everything, the grill i did not like i prefer stone grills because they tend to stay clean but that's my preference.
Ill be back once they are more seasoned and got they quality and prep down good.