I've been taking my boys here for 3 years. Friendly staff, P.A. and doc. I used to have a problem calling to make appointments, but that issue has improved lately. The only other problem I have had was trying to get the office to send referrals to other doctors (specialists) and to pharmacies. The third time it happened my husband called them and was, I guess you could say, very assertive. So they finally faxed over the referral we needed... The location is pretty nice, and I don't wait for long to be seen. Like I said, everybody is friendly to me and helpful. They are not in a rush to scoot you out, and I feel they are competent doctors. Even though I've moved farther away from the office, I'll continue to come here unless more issues arise.