I can't rate this dentist as a dentist because I never got to see him because his staff let me sit in his waiting room for an hour and fifteen minutes. I know the time I waited because at an hour and fifteen minutes I got up to have a little discussion with his office manager, who could do nothing other than say she was sorry, and I left.
Mind you this was my first (and last) visit to this dentist.
I can't believe that if this is the service you get when they are trying to impress you as a first time patient, what it would become after you've become a regular patient.
I honestly can't trust a dentist who has no compassion for his patients in allowing his staff to treat his patients in this manner. My thoughts are, if he doesn't treat me as if he cares about me in all manner (making me wait for over an hour) then he isn't going to treat me with any care in his dental chair.
I'm just glad I found this out before I started working with this doctor for a while.
It cost me my entire day and I now have to start the search process all over, but at least I know how that this dentist and his staff looks at their patients as dollar signs and nothing else. Fit in as many patients as you can and the hell with any customer service or concern. I felt like cattle sitting in that waiting room and would probably still be sitting there if I were to tolerate it and allow him to treat me in this manner, like all the others sitting there with me.