I would have given 1-1.5 stars had the manager not tried to make it up to me and my party for the bad service by comping a few dishes. Despite that, I would rather have paid full price and gotten excellent service.
There are too many great restaurants in Las Vegas to choose from. My bad experience here has guaranteed that I will not be spending my money here again.
It's a beautiful restaurant with low lighting and lots of dark wood. It reflects the design in Aria, which I love a LOT! Very chic and minimalist but very stylish.
The food here was excellent. Very good tasting food. However, it took forever to come out and our mushroom sides, which probably takes the least amount of time to cook, came at the very end after we were finished with everything else. Doesn't make sense to me.
Our waiter was nice but after he took our order, he seemed to have pulled a vanishing act. We didn't see him at all until we asked a busboy to find him for us. He was forgetful. I asked for straws 3x and he finally got me one. But I had asked for 4. He came back with 6 more. ???
What annoyed us even more was that we were trying to enjoy our meals and the busboys removed our plates and dishes without asking first! We weren't even done with our food! Geeez just because we wanted to take our time to eat, savor the food and just chill, doesn't mean we're done. We were conversing and eating at the same time. We don't want to stuff our faces right away like a bunch of pigs. Just because we put our forks down doesn't mean we're done eating. My friend had to stop the busboy from taking her plate by pushing his hand away.
So after they removed our dishes and utensils, another dish came out. They totally forgot to give us new utensils. How the hell were we supposed to eat our Bolognese with??? Our hands?! We had to hail someone down after waiting for a while just to ask for forks. Really?
For a restaurant such as this, I really expected a lot more. The service wasn't even average. It just sucked. I give credit to where credit is due. This place doesn't make the cut for me. You're better off dining somewhere else. Try Julian Serrano or Beso. Much better.