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  • Horrible experience. We sat down and the hostess told us that our server was new and kind of winked at me. I prolly should've taken this as a warning but I sat down with my 3 kids (ages 8,6, and 5). After we ordered our food I couldn't find our server anywhere. 35 minutes went by and finally the manager saw my upset look and came over. He told me he would check on it and let me know. He said my kids chicken tenders is what were taking so long. Not sure what took nearly 40 minutes to make tenders but finally the food came. Our other food had clearly been sitting out for at least a half hour because my daughters wings were so hard she couldn't even eat them. My quesadilla was soggy all the way through from sitting out while we waited for the food. The server apologized and said the tenders were on them since they took so long. At this point i didn't even care but appreciated the gesture. She then came back with the Check and the tenders were on there . I asked her and she gave me a dirty look and then walked away. If it wasn't already getting close to my kids bedtime I would have asked for the maneger or owner but I just decided no tip would be enough. I've worked in restaraunts before and currently work in a high luxury customer environment and service is crucial these days. Both her service and the manager here were deplorable. I know the chicken tenders didn't take 40 minutes to cook. You drop them in a fryer and at max 8 minutes we are done. I would've rather they just said after 20 minutes hey we forgot about them and here's something in the meantime. Honesty is best but don't tell me it takes you 40 minutes to fry a kids chicken tenders. I expect much better from this place
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