I've been here twice and both times my doggie has come back with a shiny, clean coat that smells super clean. He comes back with a little tie too so he looks all dressed up. Nice people run the place and during my first visit they took the time to ask about my dog and get to know me and my foster friend before taking him in back for a cleaning. There was a $5 discount on Yelp for checking in so I used that on my 2nd visit.