GO HERE! Don't make the mistake of going to the messed up Town Center store. This is the store that correct the mistakes and corporate nonsense of the Town Center store. The manager at this Apple Store isn't a corporate double talking scripted parrot.
Honestly, the only store I ever have a problem with is the Town Center one, on MULTIPLE occasions.
This store (Forum Shops) took their time, fixed my problem and did it without an appointment because the Town Center store was too damn lazy to call over.
I have thousands of dollars of the lastest Apple products, I'll keep buying from the forum shop from now on! Great manager.