After coming here for 2 years, I've finally had it. The nail techs are far from friendly OR skilled. I just came in for fills and a pedicure with my friend. The girl that did my friend's gel manicure (younger looking with black framed glasses) was very rude - my friend scratched her face and the girl scolded her: "Stop touching your face. That's my rule. Don't touch your face." The lady that did my fill completely botched the shape of my nails. I came in with coffin-shaped nails. I'm now leaving with what my friend describes as "stubby cat claws." The lady asked if I wanted my nails shortened - if I had known she'd be changing the entire shape I would have said no. However, I guess I needed to be explicit that although I wanted my nails filed down I also wanted to keep the shape I came in with. When I brought up the fact that I was not happy with the outcome the lady insisted that my nails were the same coffin-shape just shorter. She then told me to DRAW on a PIECE OF PAPER what the nail should look like. Uh. Ok. Kelly the owner tried to fix my nails but there's not much you can really do to fix these nails once they've been hacked away. I just know I'll never come back for fills...or probably anything which is unfortunate bc this place used to be MUCH better with service. Oh and they charged me $58 for a basic pedicure and fills with gel. I'm just now doing that math. They definitely overcharged me for something.