The course is in very good shape and is one of my favorites to play. I like the course so much that I purchased the OB card from the Raven in the fall which offers a substantial discount for play. My issue is as follows: Last Saturday, I attempted to book a round for the coming Thursday. I was informed by a young lady (Courtney?) that as a Raven card holder that I could only book four days in advance. I got up at 7:00 AM the next morning and called for a tee time on Thursday. I was asked if I was an OB card holder by Ben. When I confirmed this, Ben advised me that there were no tee times until after 2:45 PM on the Thursday. I explained that I had tried to book the day before and was advised I need to wait until this morning to get a tee time and how could all of their tee times be taken. Ben advised that members could book seven days in advance hence there were no tee times available. I mentioned to Ben that it would appear that as an OB (Raven) cardholder that I was being penalized. Ben advised no as I was getting cheap golf. I replied that I was being penalized as if you can't get a tee time then you can't get the discounted golf. Ben acknowledged that there was some truth to this. I advised that I would be speaking to the course general manager Derek about is.
Later that same morning I had a friend call the course for a tee time on the Thursday. He was asked if he had an OB card and he did not. At that point he was offered several tee times by Courtney. I then called back at about 8:45 AM and spoke with Courtney. She did not ask me if I had the discount card. I asked for tee times on the Thursday morning and was offered several. I subsequently booked one for Thursday morning.
I certainly feel that the Raven staff and management is not being honest and forthright with OB cardholders and does not afford them the same courtesy that they provide to full fare golfers. I will attempt to speak with the general manager today in an attempt to rectify these disreputable practices. Should this not work, I will contact the OB Sports Card management about same.
Don't get me wrong; this is one of my favorite courses to play but my play and others will cease if this issue is not addrwssed