What do I crave on hot days?! A smoothie, of course!
When I entered, the guy working the front did not even acknowledge my existence and was too busy talking on the phone. After waiting for about five minutes, he finally got off. He did not apologize for the wait at all while taking my order. He did not greet me or say anything or prompt me to even take my order. He kind of just stared at me... Awkward.
I waited approximately 25 minutes for two smoothies. There were three people working on smoothies, alone. Food was coming out quicker... I watched two customers who ordered behind me (one with a smaller order and one with a larger order) get their drinks like five minutes before me. NOT COOL. Also, I'm pretty sure I saw one of the workers grab something small (nuts?) with his bare hands to put into someone's smoothie. Gross. Please use tongs or a scoop...
We'll... What can I say, overall? I love their smoothies, but their service is definitely hit or miss. Today has been the worst service I have ever received from this establishment. There has been times where I've been in and out within five minutes with amazing customer service. I guess it depends on who's working and if it's a lucky day. I'm going to try to avoid going here, but the location is really convenient.