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| - I moved to the area and was recommended this place from another dog owner, I boarded with them 3 times with all three of my dogs ranging form 2-4 nights. But never again!
Every single time the people there seemed clueless and it was always a new person who either didn't know how to work their system, where they could find forms or they had to call the owner to ask a question on what to do (keep in mind this is for check ins and check outs) and the owner usually never answered so the first time I didn't sign the form they needed me to in the end.
I thought for my three dogs the price was very cheap for dog boarding, as I moved from California where it was very pricey to board all three dogs. In the end the cheap price matches the incompetent people who work there and I do not believe my dogs were in the best care.
The 1st time we boarded them, they over charged me for one night and I had to figure that out on my own, the lady couldn't do the math and then she had no idea how to refund me the money, that should have been the first red flag. They decided to give me a credit instead of refunding the money back.
The 3rd time, the same lady that overcharged me was there when I picked up the dogs, it took her 20 minutes to go get the dogs and she couldn't even put their harness on them and I could not figure out why it took so long to put a harness and leash on three dogs who were ready to go home. Not to mention when we picked them up they were covered in pee and poop, showing that they were not cared for/their kennel had not been cleaned in some time.
I tried to give this place a try but you get what you pay for, if you want your dogs locked in a cage and barely cared for, they will feed them and do the MINIMUM. I am choosing to pay more and take them to a place where I can ensure that my dogs are not neglected and are taken care of by people who can actually give them the amount attention they need and take care of them appropriately.
BEWARE of this place, I will never go back!
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