This was my first time in a hot air balloon and I had a great time. The weather was perfect, and the ride was fantastic. Our guide was friendly to us passengers. The set up and take down left a little to be desired... Set up took longer than expected so we unfortunately missed the sunrise on our sunrise tour (but I understand safety first, so definitely no complaints about that). However, the take down/deflating the balloon took a ton of time and our chase vehicle had some trouble getting to us. When we finally arrived back at the base for breakfast, we were not impressed with the food selection (bulk bagels, some grocery store yogurt and some juice/cheap champagne). We opted to eat elsewhere. All in all, I was happy with the experience.