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| - I was so excited to order from here, due to the (mostly) positive reviews. Boy, was I disappointed! First of all, we ordered for delivery tonight, on New Year's Eve. Hey, I get it; NYE is a busy holiday for restaurants, so it's not like I expect a 30 minute delivery time. But when an hour and a half passed without our food, we called to check in. They told us, "Sorry, we only have one delivery driver for more than 30 orders." Um... ok? Why, when you know it's a holiday, would you not staff more drivers? So that was ridiculous right off the bat. Then, our food arrived (about an hour and 45 minutes after we ordered), and I would have forgiven the long wait had the food been amazing (or even good!). Sadly, this was not the case. I ordered the children's chicken fried rice for my kids, and I was honestly scared to give it to them when I opened the container and saw the cold, gray, limp chicken lying within the rice. My kids tried it and promptly spit it out. My order (the cashew chicken) was limp and spongy; the only slightly passable thing we ordered was the General Tso's chicken. Although even that, while it had excellent flavor on the breading and sauce, provided way more gristle than I expect to ingest when eating from a restaurant.
So we may (if all other options are exhausted) give it another try, because hey, maybe it was just a fluke bad experience because of New Year's Eve. But I highly doubt we'll make our way there any time soon. I'd rather just get Chinese takeout from Imperial Garden on the east side of Madison; it's about the same distance from us as Panda Garden, and it's ten times better.
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