Not the best option out there, overpriced with some really strict terms. No refunds, only store credit as an example.
You get all sorta help when you first start, but once you're locked in, the drama begins!
Service department is as useful as nothing, it needs some real good luck to get your problem addressed, get a technician in to look at the problem, then actually get it fixed later on. If you require a new product to be ordered for example, You might as well forget about it and just go buy a whole new device! It's THAT bad!