Ouch! Made the mistake of attempting to see someone other than Bimala( she wasn't there today) and after the longest most painful 10 minutes of my eyebrow threading life and two very mismatch not even close to looking like the right and left eyebrow belong on the same person later, I had to leave after wasting $12 . During the service I asked if she would remove the hair a bit quicker as it felt as though I was living a slowmo instant replay. She agreed but then it seemed like she proceeded even slower(if that were possible). As someone who has routinely threaded and rarely experience pain when it's done efficiently, this was unacceptable. The technician could see I was uncomfortable and proceeded to inflict her slow motion torture. When she gave me the mirror to look I told her I thought they were uneven and didn't appear to be cleaned at the top and she said they were fine but offered to take of more if I wanted. In slow mo and so you can butcher my other brow t match the other that was destroyed? No thanks! On top of all of that, I didn't even get credit for the hack job. The iPad was down so I could sign in and when I inquired, she said it wasn't working, didn't offer a receipt to get credit on my next visit(which won't likely happen if Bimala isn't there) or anything. I am shocked and disappointed in this service.